All Systems Operational
CSNSW Website Operational
CSNSW Sport Portal Operational
School Dashboard Operational
Parent Dashboard Operational
Pathway Registration Operational
Notifications Operational
Online Store Operational
Education Facilities Operational
Web Application Operational
API Operational
Learning Support Operational
Student Management Operational
Personalised Planning for Students with Disabilities Operational
NCCD Operational
NETiD Operational
Web Application Operational
API Operational
Program Grants Management Operational
Vocational Education Operational
Monitoring & Alerting Systems Operational
NSW Department of Education Operational
Portal Operational
Scout Operational
ALAN Operational
Single Sign On Operational
Travel Booking Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
NETiD Performance ?
Fetching
Educational Facilities API Performance
Fetching
Student Management Application Performance
Fetching
NCCD Application Performance
Fetching
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 00:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 00:00 AEST
Scheduled - From Monday 9th May 2022 to Monday 16th May 2022 CSNSW will be upgrading the accounting system and during this period we will not have access to SunSystems 6 including the Program Grants Management System (PGM) and therefore we will not be able to process any transactions, nor provide any information that needs to be retrieved from SunSystems 6 during that period.

This Friday 6th May 2022 we’ll be processing an extra payment run before the system shut down. If you require any urgent invoices or reimbursements to be included in this Friday’s payment run, please email the documents through to the Finance Team on the following email address: accounts@csnsw.catholic.edu.au and cc Natasha.Huxtep@csnsw.catholic.edu.au by COB Thursday 5th May 2022.

If you would like to discuss the above, please do not hesitate to contact the Finance team.

May 4, 09:23 AEST
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022
Resolved - Please be advised that the issue has been resolved.
NetID is operational, and users can log in successfully.
Thank you for your support.

May 10, 13:54 AEST
Update - We are continuing to work on a fix for this issue.
May 10, 13:04 AEST
Identified - The cause of the issue has been identified as related to some network configurations.
A fix is being worked on and will be deployed soon.
We appreciate your support.

May 10, 13:02 AEST
Investigating - Please be advised that NetID is currently unavailable.
We identified the issue that the NetID log in page loops back to the same page when the user logs in.
Our technical team is working on it with priority, and we will keep you posted as we progress.
We are sorry for the inconvenience, and thank you for your patience.

May 10, 12:10 AEST
May 9, 2022