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Degraded Performance
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Maintenance

Scheduled Maintenance

Personalised Planning tool maintenance tasks Oct 20, 2026 16:00-21:00 AEDT

We need to do a couple of small maintenance tasks that resulted after the release during the holidays. We expect the downtime to be about 2-3 hours starting at 4:00pm but have left a 5-hour maintenance window in case we run into any issues.
We thank you for your patience during this time, and we will open the application sooner if we can.
If this will cause a business-critical impact to your staff, please contact service@csnsw.catholic.edu.au as soon as possible.

Posted on Oct 19, 2026 - 16:32 AEDT

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Completed - The maintenance tasks on the Personalised Planning tool have been completed. Thank you for your patience during this time. If you have any problems accessing or using the tool, please contact us at service@csnsw.catholic.edu.au
Oct 9, 22:46 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 AEST
Scheduled - We’re temporarily closing the Personalised Planning tool during the school holidays to complete some data maintenance tasks and deploy a number of website fixes.

The key details are:
Planned closure: from Thursday, 1 October
Planned reopening: no later than Monday, 12 October

If the work and our final checks are completed earlier, we’ll reopen the tool sooner.

The work includes changes to how Personalised Planning data is stored, which is the first step towards improving multi-user support and reducing the current reliance on locking an entire plan to a single user.

We expect the maintenance and website changes themselves to be largely unnoticeable to users once the tool reopens.

Sep 29, 17:29 AEST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.